Privacy Policy

Privacy Policy

Last updated: July 2026

Vittorio Russo (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit this website or contact us.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

Who We Are

This website is operated by:

Mr Vittorio Russo
Consultant Complex Spinal Neurosurgeon

Website: https://vittoriorusso.co.uk

Email: info@vittoriorusso.co.uk

Information We Collect

Depending on how you interact with the website, we may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Information included in your enquiry

  • Any documents or information you voluntarily submit

Please do not submit confidential medical records or sensitive health information through the website unless specifically requested.

Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

  • General usage statistics

This information is primarily used for website security, maintenance, and performance analysis.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries.

  • Arrange appointments or consultations.

  • Provide information about our services.

  • Improve the website and user experience.

  • Maintain website security.

  • Comply with legal and regulatory obligations.

  • Prevent fraud or misuse of the website.

We will only process your information where there is a lawful basis for doing so.

Lawful Basis for Processing

Depending on the circumstances, we process personal information based on one or more of the following legal grounds:

  • Your consent.

  • Performance of a contract or taking steps before entering into one.

  • Compliance with legal obligations.

  • Our legitimate interests in operating and improving the website and responding to enquiries.

Medical Information

This website is intended to provide general information about spinal conditions and treatments.

Submitting an enquiry through the website does not create a doctor-patient relationship.

If you choose to provide medical information, it will only be used for the purpose of responding to your enquiry or arranging an appropriate consultation.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted service providers who assist in operating the website or providing professional services, including:

  • Website hosting providers

  • Email service providers

  • IT support providers

  • Analytics providers

  • Appointment or contact form services

All third-party providers are required to process personal information securely and only on our instructions.

We may also disclose information where required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our legal rights.

When information is no longer required, it is securely deleted or anonymised.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.

Although we implement reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Cookies

This website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance the user experience.

For further information, please refer to our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where applicable.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request transfer of your data where applicable.

  • Withdraw consent where processing relies on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Third-Party Websites

This website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

This website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be published on this page together with the revised “Last updated” date.

Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Mr Vittorio Russo
Consultant Complex Spinal Neurosurgeon

Email: info@vittoriorusso.co.uk

Website: https://vittoriorusso.co.uk